Now Available: Community 2.0

Community 2.0As our society becomes more saturated with digital technologies, members in and leaders of all types of communities will be challenged to incorporate, assess, and even design digital and media tools and experiences for their communities.

Community 2.0 – at the intersection of digital media and information design – aims to integrate information design squarely into that discussion as a tool and framework for building experiences that can create and shape the communities we serve.

Download the e-book now 
Order a print edition on

The e-book, which is also available in a print version directly from the publisher, is a product of a seminar in digital communication in the graduate program in the James L. Knight School of Communication at Queens University of Charlotte in North Carolina. It was edited and produced by Dr. John A. McArthur, assistant professor of communication.

Contributing authors include marketing executives Kristen Bostedo-Conway and Sandra Saburn, community organizer Jennifer Hull, news producer Davida Jackson, athletics coach Emily Carrara, and non-profit administrator Kenyon Stanley,

Chapters in Community 2.0 address information design issues and solutions surrounding:

  • Developing credibility online
  • Hyperlocal community engagement 
  • Communities of social support in healthcare
  •  Business-to-consumer communities
  •  Socio-economic divides in technology use 
  • Generational gaps in technology adoption

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